Privacy Policy

We appreciate you taking time and come to read our privacy policy. We believe you always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us. 

KOLO APP PTE LTD built the Kolo app as a gratis app. This SERVICE is provided by KOLO APP PTE LTD at no cost and is intended for use as is.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Kolo unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, the type of information we collect depends on how you use our application, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Profile Photo, and contact information.

Information and content you provide. We collect the content, communications and other information you provide when you use our Product, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created. 

More details

Registration and Profile Information. When you sign up for an account or use our Services, we will ask you for your name/username and telephone number. You can also upload a profile photo.

Content. In addition to uploading a profile photo, you can choose to post messages, and share images and other content through our Services.

Contacts. We also request access to your device’s contacts, e.g., your phone address book, for use in the app on your device.

We are collecting your contact list so that
- We can help you follow other professionals in your contact who are using the service
- Help you invite your friends and coworkers to our service

You can also deny this request and continue to use the app


Similarly, we may collect your phone number from other people using our Service if you are in their contact lists. They can see whether you are using the Service and can invite you to connect or join.

Communications. If you contact us directly, we may receive additional personal data about you. For example, when you contact us for support, we may receive your name, email address, phone number, and the contents of your support issue along with any other information you chose to provide.

Information about transactions made on our Products. If you use our Products for purchases or other financial transactions (such as when you make a purchase in a specific product or make a donation), we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping and contact details.

Things others do and information they provide about you. We also receive and analyze content, communications and information that other people provide when they use our Products. This can include information about you, such as when others share or comment on a photo of you, send a message to you, or upload, sync or import your contact information.

Device attributes. Information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.

Device signals. Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.

Data from device settings. Information you allow us to receive through device settings you turn on, such as access to your GPS location, camera or photos. 

Network and connections. Information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed.

Apps, websites, and third-party integrations on or using our Products. When you choose to use third-party apps, websites, or other services that use, or are integrated with, our Products, they can receive information about what you post or share.

In addition,

Personal Information you submit to us regarding you or your company is used either to respond to requests that you make, or to aid us in serving you better. We use such Personal Information in the following ways:

To identify you as a user in our system;
To provide improved administration of our Site and Services;
To provide the Services you request;
To improve the quality of experience when you interact with our Site and Services;
To send you e-mail notifications;
To send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.
Protect our services and our users.
Market and customer analysis, market research and statistics.
To prevent and detect fraud or abuse of our services as well as to prevent, detect and investigate any potential unlawful or prohibited activities.
To identify you as a user in our system;
To provide improved administration of our Site and Services;
To provide the Services you request;
To improve the quality of experience when you interact with our Site and Services;
To send you e-mail notifications;
To send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.
Protect our services and our users.
Market and customer analysis, market research and statistics.
To prevent and detect fraud or abuse of our services as well as to prevent, detect and investigate any potential unlawful or prohibited activities.


The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app, it may be subject to change in future

[Google Play Services] (https://www.google.com/policies/privacy/)
[Google Analytics for Firebase] (https://firebase.google.com/policies/analytics)
[Firebase Crashlytics] (https://firebase.google.com/support/privacy/)

Log Data

We want to inform you that whenever you use my Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analysing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, I strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that we will be able to do necessary actions.

Changes to This Privacy Policy

I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-10-12

Contact Us

If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at support@koloapp.in